SERVICE & SUPPORT
Service & Support for Commercial Cleaning Equipment
Equipment support is part of what a machine costs to own. We back the Gadlee equipment we supply with servicing, parts and technical assistance for Australian facilities, so machines stay available and ownership costs stay predictable.
What support covers
- Preventative maintenance scheduled around your operation
- Repairs and fault diagnosis
- Replacement parts and consumable supply
- Operator guidance and maintenance routines
- Technical documentation and specification support
Preventative maintenance
Planned servicing fits into quiet periods; breakdowns never do. Scheduling maintenance against machine hours rather than calendar dates keeps the work proportionate to how hard the machine is actually used.
Reducing downtime
Most avoidable downtime comes from consumables, not major faults. Holding squeegee blades, brushes or pads and filters on site turns a lost shift into a short changeover, and a simple operator reporting routine catches small faults before they stop the machine.
Multi-site operations
Facilities management and contract cleaning operations running similar machines across locations can standardise consumables, training and maintenance routines, which simplifies stock holding and shortens response times.
Support and whole-of-life cost
Servicing, parts and downtime are three of the largest components of what a machine costs over its life. Building them into the decision at purchase is what makes a whole-of-life comparison meaningful.
Common questions
- How often should a commercial floor scrubber be serviced?
- Service intervals depend on hours in service and the environment. A machine running two shifts in a dusty facility needs attention far sooner than one used a few hours a week — contact us with your usage and we will advise a schedule.
- What should I do if a machine stops working?
- Check the common causes first — blocked filters, worn blades, full tanks, charge state — then book a service if the fault involves motors, electrics or the drive system.
- Do you supply documentation for maintenance?
- We supply the technical documentation available for the equipment we distribute, including specification data and maintenance guidance.
Book a service or ask a technical question
Tell us the machine, the site and what you are seeing. We will come back with the next step.